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How To Handle Tour Cancellation In Laos?

Monday, September 09, 2024 Useful infos Noah

Guide to canceling a Laos trip

In case of force majeure, you might need to cancel your eagerly anticipated trip to Laos. It’s never a pleasant situation, but it’s important to stay calm and follow the steps to quickly cancel reserved services, such as plane tickets, hotel bookings, or tours, to minimize fees. Find out in our article below to discover all the steps to cancel your trip to Laos.

I. Why cancel your trip to Laos?
II. How to use travel insurance for a Laos tour cancellation?
III. Airline flight cancellation policies in Laos
IV. Hotel and accommodation cancellation policies in Laos
V. Cruise Cancellation Policies in Mekong
VI. Tour cancellation policies of Laos travel agencies

I. Why cancel your trip to Laos?

Cancelling a trip to Laos can be due to many reasons: illness, accidents, personal unforeseen events, etc. Here are some common reasons that might lead to the cancellation of a Laos trip:

1. Health issues

Whether it's a personal health concern or a pandemic situation in your country or the one you are traveling to, this can disrupt your plans. If you fall ill (injury, chronic illness) and need urgent treatment, your trip to Laos might be affected.

In the case of a pandemic, such as COVID-19, borders may be closed, leading to the cancellation of your Laos trip.

2. Natural Disasters

If your destination is affected by natural disasters (hurricanes, cyclones, tsunamis), your flight might be canceled or postponed. You will then need to cancel your trip and all services planned on-site, such as the hotel or excursions.

3. Personal unforeseen events

An unforeseen event at work or in your personal life can prevent you from traveling as planned, forcing you to cancel your trip to Laos.

Cancelling a trip to Laos is something no tourist wishes for

II. How to use travel insurance for a Laos tour cancellation?

To avoid the unfortunate situations mentioned above, trip cancellation insurance for Laos will be a useful option that can significantly reduce costs by reimbursing you for canceled services during your stay.

It is important that the insurance company reviews and evaluates the reasons for canceling your trip to Laos. Only then can they determine if you are eligible for the trip cancellation insurance?

Therefore, when purchasing Laos travel insurance, it is necessary to check the terms and assistance policies regarding the cancellation of your stay.

To use trip cancellation insurance for Laos, you should contact your insurance company as soon as possible and prepare in advance the information related to your insurance policy, the reason for the cancellation with supporting documents, the planned date of travel, and the services already booked (airline tickets, accommodation, tourist tours).

After verification and if your case meets the requirements, the insurance company will reimburse you according to the terms of your contract.

Trip cancellation insurance for Laos will be the solution to help travelers in this situation

III. Airline flight cancellation policies in Laos

Currently, there are no direct flights to Laos from European, American, or Oceanic countries. As a result, you will generally need to take a flight involving at least two airlines. This can complicate matters, as each airline has its own cancellation and refund policies. Therefore, you will need to contact directly the agency or airline that issued your tickets.

In general, airlines such as Emirates, Bangkok Airways, Turkish Airlines, and Vietnam Airlines offer comprehensive refund policies depending on the class of your ticket. However, some tickets are non-refundable once the trip has started, or cancellation fees may apply, refunding only part of the ticket amount.

Additionally, when purchasing airline tickets, it is advisable to inquire about associated insurance offers for better support in case of cancellation or refund.

For domestic flights within Laos, airlines also offer refunds according to the conditions of your ticket. At Lao Airlines, if you purchase a ticket in a class higher than economy, you will be refunded according to regulations if you cancel at least 24 hours before the departure time. Cancellation fees may apply, depending on the flight itinerary.

Economy tickets do not allow for refunds in case of trip cancellation in Laos

IV. Hotel and accommodation cancellation policies in Laos

When canceling a trip to Laos, you will also need to contact your accommodation in the country. Naturally, high-end hotels will have clearer and more advantageous cancellation policies compared to homestays, hostels, or 2 and 3-star hotels in Laos.

Depending on when you cancel, hotels will apply different cancellation fees. If you booked through online platforms (Agoda, Booking) without having paid yet, these platforms will clearly indicate the payment deadline or the date by which you can cancel without any fees.

Here is the cancellation policy for a Sofitel hotel in Luang Prabang, Laos: no cancellation fee if you notify the hotel at least 7 days before the arrival date, before 6 PM local time in Laos. If you cancel within 7 days of your arrival, one night will be charged, and the rest of the amount will be refunded.

Sofitel Luang Prabang, Laos

V. Cruise Cancellation Policies in Mekong

When you cancel a trip to Laos, remember to consider the services you have booked, such as Mekong River cruises. Just like with hotels, if you cancel well in advance, cruise companies may offer refund policies that suit your needs. Here is an example of a cancellation policy for Mekong River cruises:

More than 30 days before departure: 100% refund
From 15 days: 90% refund
From 7 days: 80% refund
From 4 to 6 days: 60% refund
Less than 3 days: No refund (100% fee)

These policies may vary depending on the cruise company, so it’s important to pay attention to the deadlines to cancel your Mekong cruise under the best conditions.

You must contact the Mekong cruise company at least 30 days in advance to avoid cancellation fees

VI. Tour cancellation policies of Laos travel agencies

If you are traveling with an all-inclusive package, canceling your trip to Laos may be simpler and faster when you work with a travel agency. At Autour Asia, your Asia agency, our travel advisors assist you in quickly canceling the services booked through the agency. After dealing with the service providers, the refund will be directly transferred to your personal bank account. Here is Autour Asia's cancellation policy for your reference:

5% of the total trip amount if you cancel the trip more than 45 days before departure;
10% of the total trip amount if the cancellation reaches Autour Asia between 15 days and 45 days before the start of the trip;
30% of the total trip amount if the cancellation reaches Autour Asia between 6 days and 15 days before the start of the trip.
60% of the total trip amount if the cancellation reaches Autour Asia between 2 days and 6 days before the start of the trip.
100% of the total trip amount if the cancellation is notified to Autour Asia less than 2 days before the start of the trip.

Travel advisors help you quickly cancel services reserved for your trip to Laos

Cancelling a trip to Laos is an unforeseen situation that no one wishes to encounter. However, if you are well-versed in cancellation policies for services, you won't lose too much in fees if you are unable to go on your trip to Laos. We hope this article has provided you with useful information regarding the cancellation of a Laos trip.

You can refer to:

> Best time to visit Laos

> Laos travel guide

> Authentic Laos 3 weeks

> Laos tours

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Cody

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What if my ticket is non-refundable?

If your ticket is non-refundable, it’s important to check if you have travel insurance for Laos that covers cancellations. Insurance can provide financial support in case of unforeseen events or force majeure.

Zed

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Is the cost of a trip to Laos high?

The Laos cost trip is generally affordable compared to other destinations. Accommodations, food, and local transportation are inexpensive. However, prices may vary depending on the type of accommodation, chosen activities, and the tourist season. For more information: Laos trip cost.

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